Refund policy

Returns & Exchanges

Our hair is FINAL SALE due to federal laws regarding health and sanitation. NO returns or exchanges. If you notice your product to be defective, please contact us at rawncutsextension@gmail.com IMMEDIATELYwithin 1 business days. If your item is defective, we will allow an exchange. We will NOT allow an exchange if the item has ANYsigns of being worn. Hair cannot be brushed, combed, cut, taken out of the bundle and tried on, or processed in anyway. If our company decides to take your product back, we will notify you and you are responsible for the shipping and shipping MUST have a tracking number that needs to be emailed to us for your return to be processed. We REQUIRE a tracking number for returns to protect both the buyer and our business. If you return an item without a tracking number and it goes missing, we ARE NOT responsible. Please allow 3-5 days processing for returns.

WE RESERVE THE RIGHT TO REFUSE ANY EXCHANGE.